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Fix for iPhone not savings photos

If your iPhone is just showing a blank white box in its Camera Roll when you take a photo, here’s how you fix the problem.

1. Find this file on your computer and delete it:
f1b43d3b3ecf259a3626c13a8b0cebd8ba513117.mdbackup. Just do a search for it. It should be at the following:

Mac
Users/[username]/Library/Application Support/MobileSync/Backup/[gibberish]

PC
C:\Documents and Settings\[username]\Application Data\Apple Computer\MobileSync\Backup\[gibberish]

2. Plug in your iPhone and Restore it from iTunes.

After the process is complete, your iPhone should take and save photos normally again. Kudos to jkeegan for figuring this out and posting it in Apple’s support forums.

Related posts:

  1. Point-and-shoot iPhone
  2. Fix for iPhone not showing in iTunes
  3. iPhone 3G at Valley Fair

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This entry was posted on Monday, February 25th, 2008 at 10:03 pm and is filed under Equipment. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

6 Responses to “Fix for iPhone not savings photos”

  1. Graham Says:
    February 28th, 2008 at 12:48 am

    Excellent work. My phone is back in business. Hope it lasts.

  2. Rich Says:
    May 27th, 2008 at 8:25 am

    Hey all

    i tried this and it kinda worked …………. only problem is that after i located AND deleted
    ‘dancing2myowndrum@gmail.com’ there is now no option to rrestore’ on my itunes :(
    my iphone no longer comes up in the itunes.

    any suggestions would be helpful.

    thanks in advance.

    rich
    dancing2myowndrum@gmail.com

  3. Rich Says:
    May 27th, 2008 at 8:27 am

    typo!

    sorry i meant to write
    "after i located AND deleted f1b43d3b3ecf259a3626c13a8b0cebd8ba513117.mdbackup"

    thanks again

    rich
    dancing2myowndrum@gmail.com

  4. D.Kwan Says:
    May 27th, 2008 at 9:03 am

    Weird. That shouldn’t make your iPhone not show up, but what do I know…

    If it stays that way, I’d (1) reboot and try again, (2) reinstall iTunes and try again, (3) ask for help at discussions.apple.com. Hopefully someone else had the same problem and a fix.

  5. rich carter Says:
    May 27th, 2008 at 10:33 am

    d. kwan

    Thnx

    I actually sorted it out in the end. I ran applejack on my
    mac and that helped. I could see my iPhone and all is well now.

    Thanks

    Rich

  6. D.Kwan Says:
    May 27th, 2008 at 9:44 pm

    I never knew about AppleJack. I should get that too.

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