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Help end bad e-skate customer support

If you have a defective electric skateboard and the brand you purchased from is not honoring their warranty, let me know about it through my Customer Support Feedback form.

Please understand that filling out this form might not make any difference to your individual support case. (Or it might. Who knows?) The purpose of this form is to help persuade these brands to improve their customer support processes.

I can see how this form could be easily abused. If that happens, I’ll have to disable it. Just letting you know now in case you see the form disappear in the future.

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Giveaway 2020!

My YouTube channel recently reached 20,000 subscribers! To celebrate this milestone, I got a few prizes to give out. Much thanks to the prize sponsors! Show them some love!

Exway
Check out their back-to-school sale at exwayboard.com.

ShredLights
Check out their new products at shredlights.com.

ATSA Everyday
Really fantastic esk8 backpack at atsa.co.

Boa Wheels
Wide and beautiful longboard wheels at boawheels.com.

Prizes

There are 4 prizes, and each prize will have 1 winner.

  • Exway Wave Riot Standard Kit (value $749.00)
  • ShredLights Night Ops Pack (value $174.99)
  • ATSA Everyday Esk8 Backpack (value $199.99)
  • Boa Wheels 90mm wheels and ceramic bearings (value $160.00)

How to Participate

Complete all of these steps!

  1. Subscribe to Exway’s newsletter at exwayboard.com.
  2. Follow @exwayboard6 on Instagram.
  3. Follow @shredlights on Instagram.
  4. Follow @atsa_everyday on Instagram.
  5. Follow @boawheels on Instagram.
  6. Leave a comment on this Instagram post and tag two friends. Do this only once!

Winners will be announced on the Daniel Kwan Extras channel on YouTube. Be sure to subscribe and turn on notifications! Further details below.

Rules

You must be 18 or older.

You must complete the participation steps before the end of September 12, 2020, Pacific Time.

The prizes are an Exway Wave Riot (value $749.00), ShredLights Night Ops Pack (value $174.99), ATSA Everyday Backpack (value $199.99), and Boa Wheels Hatchlings Wheels and Black Belly Ceramic Bearings (value $80.00 + $80.00). 1 winner will be selected for each sponsor’s prize or prizes, so in total 4 winners.

Winners will be selected and announced within a week after the participation deadline. Winners will be selected randomly either by software or by a person or persons with no stake in this giveaway.

Winners will be announced on the YouTube channel Daniel Kwan Extras (https://www.youtube.com/danielkwanextras/). Winners will also be added by @dkwan on Instagram to be reached there. If you are a winner, you give permission to publicize your name and likeness on any platform (such as YouTube) to announce you as the winner.

If a winner cannot be reached by end of September 2020, the prize will be forfeited.

Prizes may be shipped only to countries where the prize sponsors sell their products. If you don’t have a suitable mailing address, you may offer the prize to someone else to receive.

You hold Daniel Kwan and the prize sponsors harmless in the event that the prize or sweepstake in some way negatively impacts you.

This sweepstake may be canceled, suspended, or modified if any fraud, technical failures, or any other factor impairs the integrity or proper functioning of the sweepstake as determined by Daniel Kwan or the prize sponsors.

This promotion is in no way sponsored, endorsed, administered by or associated with Instagram or YouTube. You release YouTube from any and all liability related to this sweepstake.

Any personal data collected will be used only for contacting the winner.

No purchase necessary.

This sweepstake is void where prohibited by law.

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Free stickers offer resumed, BUT…!

In my previous post, I wrote that I paused the free stickers offer. I’ve now decided to resume sending out free stickers, but I added a notice to the request form warning people that they might not receive them, and that I can’t send to certain countries right now.

While some people did not receive my stickers, others did, so I’d like to keep sending them so that at least some people get them. Besides, what else am I going to do with all these stickers I ordered?

I would still like to change my freebie offer to something else though, something that doesn’t involve shipping. If you have a good idea, please let me know!

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Free stickers offer paused for now

For many months, I have been sending out stickers to people who have supported me and my YouTube channel in some way. Unfortunately, I think most people have not been receiving my stickers lately so I’m pausing this activity.

I just came back from the post office to mail out a batch of stickers. I was informed by the clerk that several countries can’t receive international mail right now. He named a few countries but wasn’t sure if there are more.

Please help me think of something else I can offer as a thank you to my supporters! If you have a great idea, let me know.


Those of you who requested stickers this month before I disabled the request form, I will still send out your stickers in August as planned. But again I don’t know if they will arrive or not.